Policies
Frequently Asked Questions
Clear expectations make the stay easier. These are the essentials guests usually ask before booking.
Before you book
Rental policies and house rules
Prefer a clean, printable summary you can save once your dates are set? See the full House Rules & Policies page.
Is there a minimum stay?
Yes. All four condos have a 3-night minimum stay. For longer visits, monthly rates are available for stays of 30 or more nights.
How many guests does the nightly rate cover?
The nightly rate covers up to 2 guests per night at 1439, 1467, and 1463, and up to 4 guests per night at 1435 Fairway to Heaven. If you are planning for additional guests, just mention it in your inquiry and the owner will confirm the details.
What is the cancellation policy?
If you need to cancel for any reason, please let us know as soon as possible. Advanced rent is refundable if the owners are able to rent the same dates to other guests. If the reserved dates cannot be rented, advanced rent is non-refundable. There are no refunds for weather disappointment or early departure.
Do you allow early check-ins or late check-outs?
Early check-in and late check-out cannot be guaranteed before your stay. You are welcome to ask about availability the day before or the day of arrival.
What are the check-out procedures?
When checking out, please take out the trash, start the dishwasher, secure windows and doors, and turn off the lights.
How far in advance can I place a booking?
Reservations are accepted up to one year in advance. Once a reservation is made, the deposit should be sent immediately to hold the dates.
When is the balance due?
The full balance must be received 30 days before check-in.
Are pets allowed?
Pets are not allowed.
Is smoking allowed?
Smoking is not allowed inside the condos or on the property.
Are shoes allowed inside?
Guests are asked to remove shoes inside to help keep the remodeled spaces clean and comfortable.